Xtime

Enable your service advisors with Payment, and they can deliver customer satisfaction.

Xtime offers in-lane and online payment options as a feature of the Engage Package, giving both service management and advisors a streamlined and easy-to-use solution to manage the entire customer engagement from write-up to payment.

Key Features:

  • Allows advisors to engage with customers for the entire service transaction and build stronger relationships using Xtime’s Spectrum platform tools.
  • Customers trust their advisor for vehicle recommendations and prefer doing business with the same person for the entire service transaction.
  • Customer payment history can be viewed in Xtime Customer 360 for an easy, centralized point of reference.
Pricing & Packages Book a Demo Enroll

In-Lane and Online Payment

Xtime offers in-lane and online payment options as a feature of the Engage Package, giving both service management and advisors a streamlined and easy-to-use solution to manage the entire customer engagement from write-up to payment.

In-Lane Payment Benefits:

  • Accept credit card payment from the Engage tablet
  • Streamline vehicle pick-up processes and eliminate bottlenecks at the cashier station
  • Create an improved cashier process to boost CSI, and get customers back on the road quickly and efficiently
  • Set the tone for great customer experience from check-in to delivery

Online Payment Benefits

  • Email and text payment requests to customers
  • Accept credit cards from a secure microsite
  • Access, print, and reference payment receipts
  • Boost experience when customers skip the cashier and pay at their convenience
  • Available from both Schedule and Engage