myKaarma

Providing Exceptional Interactions for Mercedes-Benz Owners

All myKaarma products are driven by a mobile-first approach to customer interactions with your dealership.

Our Natural Design process allows each product to streamline your business process, as well as seamlessly integrate with each of our other products, so they work together in harmony when packaged as a single solution.

With myKaarma there is no data redundancy. If data is captured somewhere in the system, we automatically pull it into our solution.

At myKaarma we walk the process ourselves and experience the work being done. This enables us to completely understand the work and ensure that it naturally fits into dealership employee daily tasks, reducing task fatigue.

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VIDEO MPI - SERVICECART™

Video solutions that redefine the luxury vehicle service experience.

  • ServiceCart™ full video MPI - transparent and interactive Video MPI shows the customer what is wrong, provides the cost for the repair, and the option to accept or decline the service
  • Technician Videos - answer the question: “How do I know if my vehicle needs the repair?”
  • Vehicle Walkaround Videos - protect from and prevent damage claim disputes, also make Pickup & Delivery services procedurally more efficient
  • Requires myKaarma Communications and Payments Package