myKaarma

Providing Exceptional Interactions for Mercedes-Benz Owners

All myKaarma products are driven by a mobile-first approach to customer interactions with your dealership. Our Natural Design process allows each product to streamline your business process, as well as seamlessly integrate with each of our other products, so they work together in harmony when packaged as a single solution. With myKaarma there is no data redundancy. If data is captured somewhere in the system, we automatically pull it into our solution. At myKaarma we walk the process ourselves and experience the work being done. This enables us to completely understand the work and ensure that it naturally fits into dealership employee daily tasks, reducing task fatigue.

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Multi-Channel Communication

One Universal Inbox for All Customer Communication lets you seamlessly interact with customers quickly using text, email, or voice.

  • 2-way Texting w/templates and translation
  • 2-way Voice Calling w/recording
  • Internal Chat - Coordinate your team effort
  • Automated Messaging - Welcome, Follow-ups, etc.
  • Opt-outs/ins - Fully TCPA compliant
  • Voice call transcription
  • Group/Deferred Messaging - strategically defer or delegate communication for improved effectiveness
  • Included as part of myKaarma Communications and Payments